What's Happening
At AdTech

Core ResponsibilitiesServer & Endpoint Administration

• Manage and execute patching cycles for Windows Server and endpoints using established change control procedures
• Monitor patch compliance, identify failures, and remediate in a timely manner
• Maintain server health and performance; review event logs and alerts proactively
• Support and maintain the Nutanix AHV hyperconverged environment under direction, with expectation to grow into independent ownership
• Administer VM lifecycle (provisioning, snapshots, decommission) using established templates and standards

Identity & Access Management

• Administer Active Directory and Entra ID: create, modify, and disable user and computer accounts following defined onboarding/offboarding procedures
• Manage security group memberships, M365 license assignments, and role-based access in alignment with least-privilege principles
• Perform periodic access reviews and report findings to the IT Manager
• Enforce MFA enrollment and conditional access policy compliance

End User & Vendor Support

• Serve as the primary point of contact for end-user support issues across workstations, printers, peripherals, and standard applications
• Manage vendor support cases for hardware, software, and connectivity issues —

including ISP tickets, warranty RMAs, and open case follow-up — through to resolution

• Coordinate equipment procurement, receiving, and asset tracking in the IT inventory system
• Provide support for M365 applications including Teams, SharePoint, Exchange Online, and OneDrive

Backup & Continuity

• Monitor daily backup job completion; investigate and resolve failures; escalate before retention thresholds are at risk
• Perform periodic restore tests and document results
• Maintain awareness of recovery objectives and escalate proactively when any system deviates from baseline

Security & Compliance (CMMC Level 2)

• Perform routine security hygiene tasks including EDR/AV alert review, log monitoring, and vulnerability scan support
• Assist in remediating findings from vulnerability scans in accordance with prioritization guidance from the IT Manager
• Apply and maintain security configurations in accordance with established baselines and CMMC Level 2 control requirements
• Escalate anomalies, policy deviations, or potential incidents to the IT Manager promptly and with clear documentation
• Support audit preparation activities including evidence collection, access log review, and configuration verification

Documentation & Process

• Maintain accurate, current documentation: runbooks, network and system diagrams, asset inventory, and change records
• Update ticketing system entries with sufficient detail to support handoff and audit trail requirements
• Identify gaps in existing documentation and draft or update accordingly
• Communicate status, blockers, and escalations clearly and proactively without waiting to be asked

QualificationsRequired

• 3–5 years of hands-on systems administration experience in a Windows-centric environment
• Demonstrated proficiency with Active Directory administration (users, groups, GPOs, OUs)
• Working knowledge of Microsoft 365 administration: Exchange Online, Teams, SharePoint, Entra ID, Intune or equivalent MDM
• Solid understanding of Windows Server (2019/2022) administration, including roles, features, and event log analysis
• Experience managing endpoint and server patching in a production environment
• Familiarity with backup technologies and the discipline to monitor and verify job health daily
• Ability to manage vendor relationships and drive open cases to closure independently
• Strong written communication skills; able to produce clear documentation without prompting

Preferred

• Experience with Nutanix AHV or comparable hyperconverged/virtualization platforms (VMware, Hyper-V)
• Exposure to ISO, CMMC, NIST SP 800-171, or equivalent federal compliance frameworks
• Networking fundamentals: VLANs, DNS, DHCP, firewall rule review
• PowerShell scripting for administrative automation and reporting
• Experience in a manufacturing, aerospace, or defense-adjacent environment

Certifications (a plus, not required)

• Microsoft certifications: MD-102, AZ-104, SC-300, or equivalent
• CompTIA Security+, Network+, or CySA+

AdTech Ceramics offers a competitive compensation package commensurate with experience and a comprehensive benefits portfolio